What forms of payment are accepted
We accept all major credit cards, along with these region-specific payment methods:
India: UPI
Brazil: Pix
United Kingdom & Finland: Pay by Bank
We also offer Adaptive Pricing, meaning that prices are automatically converted into your local currency at checkout., though you may still choose to pay in USD.
Paypal, bitcoin and cryptocurrency are not accepted.
Installment or payment plans are not available.
I am getting a payment error when attempting to purchase.
If you are getting a payment error, you will need to contact your bank to get more information. You may want to check whether your bank places restrictions on cross-border transactions or on online transactions that exceed a certain amount.
If you have a credit card from a different provider, we would suggest giving that a try as well. Please also note that debit cards can sometimes present issues, so please try with a credit card if you are experiencing an error with a debit card.
You may also consider trying from a different browser, network and even device to check if this helps.
How do I get a receipt for a completed purchase?
Log in to trainingportal.linuxfoundation.org and open Purchase History from the top banner.
Receipts are available there for purchases completed online at training.linuxfoundation.org after June 21, 2020.
The receipt includes the order date, product name, and total purchase amount. If a refund was issued, the refunded amount will also appear.
The Customer Info fields provided under Purchase History may also be used to add additional info to the receipt.
I need an invoice, not a receipt, for a completed purchase
An invoice is a request for payment. A receipt confirms that payment has already been made.
For purchases that have already been completed online at training.linuxfoundation.org, the self-service document available under Purchase History is a receipt. It includes:
Order information such as Order ID, Order Date, and Item Ordered
Customer information, which you can edit
Payment information such as amount paid and the last four digits of the card used
To update the document, log in to trainingportal.linuxfoundation.org, go to Purchase History, edit the Customer Info fields, and download the PDF again.
You can add details such as company name, address, or VAT information. If you enter a value in the Email field, it must be formatted as a valid email address.
We realize that some customers need an invoice for reimbursement purposes and we suggest using the "Get a Quote" feature to generate a document that can serve as a pro-forma invoice.The “Get a Quote” feature can be found in the right margin on each product’s webpage at training.linuxfoundation.org.
I need a document explicitly named “Receipt” for my purchase
The document available in Purchase History serves as the receipt for a completed purchase. It shows the purchase date, item purchased, amount paid, and payment method.
If additional wording or business details are needed, use the Customer Info fields on the Purchase History page, save the changes, and then download the updated PDF.
I need to add other info (company name, VAT, address, etc.) to my receipt
If you are looking to edit your receipt for an online purchase made from training.linuxfoundation.org, log in to the training portal (trainingportal.linuxfoundation.org) and go to Purchase History.
You will be able to add / edit information in the Customer Info fields, and you can then use the Download Pdf function to download an updated receipt showing your newly entered Customer Info.
Please note:as a U.S. company, The Linux Foundation does not collect VAT or other tax and does not provide VAT/tax receipts or invoices.
If you completed a purchase through a partner or reseller, you will need to contact the partner/reseller regarding a receipt for your purchase.
Purchase History is empty
Receipts are made available in Purchase History for online purchases made from training.linuxfoundation.org after June 21, 2020. (It can take up to 15 minutes following purchase for the page to load. Please click on Purchase History and refresh the page after 15 minutes, if needed.)
If you completed a purchase through a partner or reseller, you will need to contact the partner/reseller regarding a receipt for your purchase.